We are thrilled to announce our Zapier integration! Now you can integrate your Contact Information from the respond.io platform to thousands of CRMs, email providers, CMS, analytics tools, ads, etc. Let's have a quick look at this integration.
In order to get started with the respond.io - Zapier Integration, you will need the following:
A respond.io Account (Free)
A Zapier Account (Free)
Log in to your Zapier Account and click on "Make Zap" and select "respond.io" from the list of Trigger Apps:
The Trigger is event that will cause your Zap to activate. Currently we provide 2 types of Triggers:
New Contact: This Trigger will pass the information to Zapier when new contact is created. In other words, the first time a contact send you a message, we will call this Zapier integration. Example: When a new contact is created on respond.io, add this person's data to a Google Sheet.
New or Updated Custom Field: This Trigger will pass information to Zapier every time a custom field of your choice is changed (or added). This one is especially useful when you want to pass information to CRMs or any type of tools that requires a unique identifier (like email address). Example: When a email address is added to a respond.io contact, subscribe this person to a Mailchimp list.
After you have selected a Trigger on Zapier, you will need Zapier to connect to your Space on respond.io. Click on "Connect an Account" to get to the following page on Zapier:
Click the blue "Connect" button next to Zapier and to open the Connect Zapier Dialog.
Copy the Authentication Token from respond.io and paste the token into Zapier.
Once you have pasted the respond.io Authentication Token into Zapier, press the "Yes, Continue" button.
Done! You have completed your respond.io - Zapier authentication!
If you selected the "New or Updated Custom Field" Trigger, you will need to specify which custom field will be triggering this integration. By default you will see "Email" and "Phone" in the dropdown list. If you have created other custom fields on respond.io, they will appear in this list too.
As the final step of the Zapier Trigger, you will see a sample of a respond.io contact. This gives you an idea of what type of information you can pass on to your Zapier Action.
Now that you have chosen a trigger and authenticated your respond.io Space, all you need to do next is finish creating your Zap and your automation will start to run in real time.