Platform Appearance
Manage the platform appearance to suit your branding needs.

Getting Here

From the organization settings, press on the White-label menu item to access the white-label module.
This feature is only available for official respond.io Reseller Partners.

Brand

The brand of the platform can be changed and customized for your branding needs.
Brand Item
Type
Description
Name
Text
The name to be used across the platform and some other places such as email and etc.
Theme Color
HEX Color Code
The primary color to be used across the platform
Original Logo
Image (JPG, PNG or SVG)
Minimum 140px(W) x 14px(H)
The logo to be displayed across the platform
Alternate Logo
Image (JPG, PNG or SVG)
Minimum 140px(W) x 14px(H)
The full white version of the logo to be displayed across the platform
Square Logo
Image (JPG, PNG or SVG)
Minimum 64px(W) x 64px(H)
The square logo to be displayed across the platform

Help Button

In the Help Button section, you can modify the Help Button that appears on the top bar of the platform for users who require assistance.
You can set the URL link so that it takes users to your own documentation/help pages. You can also link them to where they can contact you for support, e.g. your Facebook Messenger link.
If you wish to remove the button entirely, you can toggle off the Enable Hide Button toggle.
Last modified 10mo ago