Managing an Organization

An organization is a collection of users that belongs to a group or company to share a subscription. On the respond.io platform, an organization owns a subscription, users and spaces. 
An organization can have one or many users. However, a user can belong to multiple organization by invitation. For a better workforce, there are different organization roles that will allow the user to perform different functions. Refer here to learn more about organization roles. 
Creating an Organization
The organization can only be created during a user's sign up. A user can only create one organization and if you require more than an organization, please contact us here!
Step 1: Register for a new account
Using this guide, register for a new account. 
Step 2: Fill in the required information
The information will be used for internal reference only. 
Step 3: Complete
The organization is created and by default, a space is created too.
Viewing Organizations
A user can view the organizations by navigating to the User Profile Menu providing they are given access to the organizations. For each organization, the list of accessible spaces will be listed so users can navigate to the spaces when necessary.
Accessing Organization Settings
Organization Settings can only be accessed by Organization Admins, Billing Admins and User Admins. Organization members cannot access organization settings as they do not have the privileges to make changes to an organization.  
Organization settings have the following tabs, please refer to the respective tab for more information:
General
Organization Users
Workspaces
Billing
​

WORKSPACE SETTINGS - Previous

Data Export

General

Last modified 1yr ago

Copy link

Contents

Creating an Organization

Viewing Organizations

Accessing Organization Settings