An Organization is a collection of Users who belong to a group or company and share a subscription. On the respond.io platform, an Organization owns the subscription, Users and Workspaces.
An Organization can have one or many Users. Users can belong to multiple Organizations by invitation. For a better workforce, there are different roles within an Organization that allow Users to perform different functions. Refer here to learn more about organization roles.
Creating an Organization
The Organization can only be created during a User's sign-up. A User can only create one Organization. If you require more than one Organization, please contact us here!
Step 1: Register for a new account
Using this guide, register for a new account.
Step 2: Fill in the required information
The information will be used for internal reference only.
Step 3: Complete
When an Organization is created, a Workspace is created by default too.
A User can view Organizations they have access to by navigating to the User Profile Menu. Each Organization lists the Workspaces the User has access to so they can navigate to them when necessary.
Accessing Organization Settings
Organization settings can only be accessed by Organization Admins, Billing Admins and User Admins. Organization members cannot access organization settings as they do not have the privileges to make changes to an Organization.
Organization settings have the following tabs. Please refer to the respective tab for more information: