Managing an Organization

An organization is a collection of users that belongs to a group or company to share a subscription. On the respond.io platform, an organization owns a subscription, users and spaces.

An organization can have one or many users. However, a user can belong to multiple organization by invitation. For a better workforce, there are different organization roles that will allow the user to perform different functions. Refer here to learn more about organization roles.

Creating an Organization

The organization can only be created during a user's sign up. A user can only create one organization and if you require more than an organization, please contact us here!

Step 1: Register for a new account Using this guide, register for a new account.

Step 2: Fill in the required information The information will be used for internal reference only.

Step 3: Complete The organization is created and by default, a space is created too.

Viewing Organizations

A user can view the organizations by navigating to the User Profile Menu providing they are given access to the organizations. For each organization, the list of accessible spaces will be listed so users can navigate to the spaces when necessary.

Accessing Organization Settings

Organization Settings can only be accessed by Organization Admins, Billing Admins and User Admins. Organization members cannot access organization settings as they do not have the privileges to make changes to an organization.

Organization settings have the following tabs, please refer to the respective tab for more information: