Viber is a cross-platform instant messaging and voice over IP application operated by Japanese multinational company Rakuten. As of December 2018, it has over a billion users, with its popularity stemming mainly from Europe and Asia. This Viber Bot integration lets you respond to messages directly from our platform.

Connecting Viber

Step 1: Navigate to Channel Settings From Settings Module, navigate to the menu item, Channels

Step 2: Add Channel Press Add Channel and choose Viber. The Connect your Channel dialog should open up.

Step 3: Sign in to Viber Admin Panel Using your sign-in credential, sign in to Viber Admin Panel.

Step 4: Select a Bot to connect After you have signed in, select a Bot you wish to connect to respond.io. If you don't have a Bot, create a Bot account.

Step 5: Locate the Token At the Bot Info page, locate the Token and add it to the corresponding field at respond.io platform

Step 6: Complete the setup at respond.io Press DONE to complete the setup

Channel Configuration

Step 1: Navigate to Channel Settings From Settings Module, navigate to the menu item, Channels

Step 2: Locate the Viber channel Once you have located the WeChat channel, press Viber

Step 3: Make the necessary configuration You can configure the following:

• Channel Name - Name used internally to identify the account

• Greeting Message - This message is the first message sent to contact when they message you through WeChat.

• Get Started button text - This button text will show when the contact subscribes to your bot.

Step 4: Update the configuration Press Done to update the channel configuration

Troubleshooting