Lastly, the tags assigned to this contact will be visible at the bottom of the details view.
Tags are primarily used to organize users and it can later be used to filter contacts for other purposes such as broadcast or contact views.
You can make changes to the tags by adding and removing them from the field.
Adding a tag
To add a tag, type into the field of the desired tag. The field will suggest the existing tags that match your type query. You can select one of the existing tags or else, you can just create a new tag by hitting the Enter key.
Removing a tag
When a tag is no longer relevant to a contact, you can remove it from the contact by pressing on the
of the tag.
Tips: Standardize the terms used for tagging and keep the number of tags on each user to a minimum and relevant. Tag pollution is bad.
This menu is accessible at the top right of contact details by clicking on
This option will redirect you to the Messaging Module and show the messages with the particular contact.
Only Owners and Managers with no such restriction can perform this action!
If this contact is no longer relevant to the space, the contact can be deleted from the space. When you delete a contact, all messages associated with the contact will be deleted too.
Be careful when you delete a contact as it might contain useful information. Bear in mind that this deletion cannot be undone!