General

Getting Here
This setting is accessible by Owner and Manager only!
This setting can be accessed from the Settings navigation menu under the Workspace Settings sub-menu item, General.
From this setting, you can:
​Edit Workspace Name​
​Configure User Inactivity Timeout​
Edit Workspace Name
The Workspace Name field shows the name of your workspace. Note that it will only be used internally within the respond.io platform. You can edit the workspace name when necessary.
Configuring User Inactivity Timeout
This timeout setting is to configure the time period of users inactivity (idle) on the platform before their status automatically changed to Offline.
The timeout period can be set between 1 minute to 60 minutes.
Setting a Workspace's Timezone
This timezone setting will be applicable to the workspace you are configuring. It will be used to query a workspace's data based on the specified timezone such as Reports, Dashboard and View Filters. 
Changes and edits are saved automatically while you are making changes.

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Last modified 4mo ago

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Contents

Getting Here

Edit Workspace Name

Configuring User Inactivity Timeout

Setting a Workspace's Timezone