If you have the channels already connected on the respond.io platform and you need to retrieve the generated code snippet, navigate to the Manage Channels section under Settings. Press the respective blue Edit button to find the generated script.
Installing on Wordpress
Step 1: Log in to WordPress
Navigate to your website’s WordPress Admin Dashboard and log in.
Step 2: Navigate to the Plugins Page
From the left navigation panel, click on Plugins. On the Plugins Page, press the blue Add New button on the top of the page.
The Add New Plugin Button
Step 3: Add New Plugin
Using the search bar, search for the Insert Header and Footers plugin. You will see many options on the search result page that you can use, but we will be using the "Insert Header and Footers" plugin by WPBeginner for this tutorial. Press the Install Now button and make sure you activate the plugin to make use of it.
The Insert Headers and Footers Plugin
Step 4: Open Headers and Footer Console
From the left navigation menu, click on Settings and select the Insert Headers and Footers plugin from the settings submenu.
Navigating to the Plugin Console Page
Step 5: Add the Live Chat Script
Copy your plugin script from respond.io and paste it into the Script in Footer section of the Header and Footer console page.
Once you have pasted the script, click on the blue "Save" button on the bottom of the page.
Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the respond.io platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.
The chat widget is now active on your website!
Once saved, it is recommended to clear the cache in WordPress.