Install on WordPress
Installing a web chat widget on your WordPress website.
Adding a web chat widget on your WordPress website is a quick and easy process. It does not require any coding skills or technical knowledge.
The WordPress Logo

Setting Up for Installation

In order to install a web chat widget on WordPress, you will need the following: - Access to your website's WordPress Dashboard - A code snippet for your web chat widget
If you don't have a code snippet already, you will generate one when creating a Website Chat Widget or using the Facebook Chat Plugin for Facebook Messenger.
If you have the channels already connected on the platform and you need to retrieve the generated code snippet, navigate to the Manage Channels section under Settings. Press the respective blue Edit button to find the generated script.

Installing on Wordpress

Step 1: Log in to WordPress

Navigate to your website’s WordPress Admin Dashboard and log in.

Step 2: Navigate to the Plugins Page

From the left navigation panel, click on Plugins. On the Plugins Page, press the blue Add New button on the top of the page.
The Add New Plugin Button

Step 3: Add New Plugin

Using the search bar, search for the Insert Header and Footers plugin. You will see many options on the search result page that you can use, but we will be using the "Insert Header and Footers" plugin by WPBeginner for this tutorial. Press the Install Now button and make sure you activate the plugin to make use of it.
The Insert Headers and Footers Plugin
From the left navigation menu, click on Settings and select the Insert Headers and Footers plugin from the settings submenu.
Navigating to the Plugin Console Page

Step 5: Add the Live Chat Script

Copy your plugin script from and paste it into the Script in Footer section of the Header and Footer console page.
Once you have pasted the script, click on the blue "Save" button on the bottom of the page.


Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.
The chat widget is now active on your website!



If you are using a WordPress cache plugin such as WP-Rocket, you might need to add our widget domain to the Javascript Excluded Files.
Once saved, it is recommended to clear the cache in WordPress.
Last modified 10mo ago